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Privacy Policy Terms & Conditions

Privacy Policy

At Airzen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Travel preferences and booking details
  • Payment-related information

2. How We Use Your Information

Your information helps us:

  • Process flight bookings and travel services
  • Provide customer support
  • Send booking confirmations and updates
  • Improve our services and user experience
  • Prevent fraud and unauthorized access

3. Data Protection

Airzen implements appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Third-Party Services

We may work with trusted third-party providers such as payment gateways, airline systems, and analytics tools to facilitate our services.

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: info@goairzen.com
Phone: +256 200 901736

Terms & Conditions

By accessing and using Airzen services, you agree to comply with the following Terms & Conditions.

1. Booking Accuracy

Customers are responsible for ensuring that all passenger and travel details entered during booking are accurate and complete.

2. Payments

All payments made through Airzen must be completed using authorized payment methods. Failure to complete payment may result in cancellation of reservations.

3. Airline Policies

Flight bookings are subject to the terms and conditions of the respective airline, including baggage policies, schedule changes, and cancellation rules.

4. Refunds & Cancellations

Refunds and cancellations depend on airline fare rules and ticket conditions. Processing timelines may vary depending on the airline and payment provider.

5. Limitation of Liability

Airzen shall not be held liable for delays, cancellations, travel disruptions, or losses caused by airlines, weather, government restrictions, or other external factors beyond our control.

6. Website Usage

Users agree not to misuse the Airzen platform for fraudulent, unlawful, or malicious activities.

7. Updates to Terms

Airzen reserves the right to modify these Terms & Conditions at any time without prior notice.

8. Contact Information

For questions regarding these Terms & Conditions:

Email: info@goairzen.com
Phone: +256 200 901736

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Airzen is a specialized travel company providing reliable flight booking solutions for individuals, businesses, and organizations.

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